.png){kind=avatar}
Privacy Policy
Last updated: June 2026
Introduction
Mack Creative (“we”, “our”, or “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit an enquiry, or interact with our services.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect and process the following information:
​
Information You Provide
When you contact us through our website, email, or other communication channels, we may collect:
-
Name
-
Email address
-
Company name
-
Phone number (if provided)
-
Project details and other information you choose to share
​
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
-
IP address
-
Browser type and version
-
Device information
-
Pages visited
-
Time and date of visits
-
Referring website information
​
This information is collected through website analytics, cookies, and similar technologies.
How We Use Your Information
We use the information we collect to:
-
Respond to enquiries and requests
-
Provide information about our services
-
Improve website performance and user experience
-
Monitor website traffic and usage
-
Protect the security and integrity of our website
-
Comply with legal obligations
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance user experience.
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.
Third-Party Services
We may use trusted third-party service providers, including:
-
Wix (website hosting and forms)
-
Google Analytics and related Google services
-
Vimeo and/or YouTube for video content
-
Email and communication platforms
These providers may process information in accordance with their own privacy policies.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.
Data Security
We take reasonable steps to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet can be guaranteed to be completely secure.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including:
-
Access to your personal data
-
Correction of inaccurate information
-
Deletion of personal data
-
Restriction or objection to processing
-
Withdrawal of consent where applicable
To exercise these rights, please contact us using the details below.
Contact
If you have any questions regarding this Privacy Policy or the handling of your information, please contact:
Rob Mackie
Email: rob@mack-creative.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.